While Student Disability Services handles requests for required course readings, the library handles these requests for all other materials. To request an alternate format version of an item in our collections, please email us at LibraryAccessibility@pobox.upenn.edu with the item details and the type of remediation you need. Through HathiTrust Digital Library, we have access to a large repository of scanned books that patrons can request for accessibility purposes. Those requests should also go to LibraryAccessibility@pobox.upenn.edu.

Any library patron can request up to 50 pages of a book or an article via our Scan and Deliver service. Make sure you are logged in to the library website and navigate to the item you need. At the bottom you will see a list of "Request Options." Select "Scan & Deliver." In the "Comments" field, write "OCR (Optical Character Recognition) needed" if you need a text-enabled PDF.

We also have self-service scanners located throughout the libraries (see full list), as well as SensusAccess, a document conversion service that can turn images of books into a variety of accessible formats, including text-enabled PDF documents or audio files.