Q. I returned some books a couple of days ago. Why are they still appearing on my user record?
In accordance with expert-recommended health and safety guidelines, books returned through the book drop are quarantined for three days before they are handled by library staff members. Books returned mid-to-late week will be held over a weekend before being returned in the library system. If several days pass and one or more items remains on your record, please do contact the circulation department at email@example.com.