Answered By: Penn Librarian
Last Updated: Jun 30, 2020     Views: 134

Many workplaces use security systems such firewalls and virtual private networks to filter access to and from a protected network. Access to restricted library resources can be a problem in these cases, and you may need to use a different computer that is not behind a firewall or corporate VPN to access library resources.

If you continue to have trouble connecting to an electronic resource, please complete the E-Resource Problem Report Form.

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