Answered By: Penn Librarian
Last Updated: Jun 01, 2020     Views: 296

For Penn students, faculty, and staff with active PennKeys:
1. Go to the Penn library homepage
2. On the top right corner of the page, click the log in drop down menu. Select "Log in to Franklin with Pennkey." Enter your Pennkey and pennkey password if you have not already done so for another UPenn site.
3. The page will refresh. Click on the "Pennkey Library Account" text in the top right hand corner next to your name.

4. The system will then take you to another page. Click "Login with Pennkey". The system will automatically log you in.
5. On the next page, you'll see a table-like display. Under the "loans" column/box click "Renew All" to renew all items eligible for renewal.

   --or click "View all loans" and renew all eligible loans individually.

**Note**: If there is no "renew" option then the item is not eligible for renewal.

No PennKey? Get to your account this way:

**Note** : if you have not registered your Google Account with the Van Pelt Library Circulation Desk, please do so before attempting to renew your books. Ask to receive the "social login" email invitation.

1. Go to the Penn library homepage
2. Click on the login dropdown menu in the top right hand corner of the page.
3. You will be rerouted to a troubleshooting page.

4. Under the "Can't Log In?" section > "Are you a Courtesy Borrower?" click the link following "then log in here".

5. Use the provided link to log in using your Google Account Authentication.

6. See step 5 in the above section and select "No Pennkey? Click Here."

7. See step 6 above to renew your items.

 

If you encounter any trouble, please contact us at the Circulation Desk.

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